To support Programmexpress with its product development.
Programmexpress is a Web Based Portfolio, Programme and Project reporting tool, used by large corporates for over 10 years. We support Programmexpress with the development and testing of new product releases.
Issues / Challenges
- Establishing customer requirements
- To develop the product to meet requirements whilst maintaining its simplicity
Aims of the project
To continue to develop the software to improve usability, functionality and/or compliance.
- Agreeing and documenting development requirements with Programmexpress Managing Director
- Agreeing timescales and producing development plan with software development company, Jemmac
- Monitoring progress and providing feedback to all parties involved
- Testing the updated version of the product ensuring any changes made a fully functioning
- Updating the user ‘help’ function and training documentation
- Sign off with developer and Programmexpress Managing Director
- Communicating updates to customers and agreeing new version implementation dates
- Customer receives an improved product
- Continuous improvement of the product ensures its sustainability
- Chance of expanding Programmexpress’s customer base improves
- Increased licence sales at existing customers
Balancing customer requirements against the business requirements of Programmexpress.